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We Build Experiences
Smart, well-designed, seamless experiences. Whether it’s a bank that needs a new mobile interface, or an entertainment icon streaming movies to the masses, our focus is on creating unique experiences that keep people coming back for more. If you’d like to build something interesting together, weshouldtalk@chapterandver.se.
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Jen Hatton
Sr. Account Service Director—Proud boy mom—Foodie—Fluent in sarcasm and ‘90s rap lyrics.
Jacqui Stewart
Sr. Account Service Director—Wine & popcorn connoisseur—Married a Spanish rocket scientist—Wants to believe Adnan from Serial is innocent.
Anni Millard
Account Director—Spreadsheet warrior—Revels in stealing dev jargon—Guffawer.
Jesse Scheller
Director of Design—Exotic car lover—Exotic plant lover; leaf him alone—If you're lucky, you’ll see his laser machine.
Jamie Cook
Art Director—Will find any excuse to do nothing on weekends—Coffee obsessive—Teller of silly jokes.
Stephanie Schreiber
Associate Creative Director—Expert rock collector—World traveler and yogi—Into design, sassy leggings and Ira Glass. Definitely Ira Glass.
Megan Day
Art Director—Will give your brand some serious identity—Gets excited about stationery—Can you add glitter to that?
Sara McCann
Associate Planning Director—Builder of things—Will coach your dog through an obstacle course—Believes potatoes are sunshine for your tummy.
Randy Krus
Designer—Rewriter of copy that sucks—Windsurfer—Into Seinfeld and The Muppets. Not the new Muppets, the Old Muppets with Fozzy Bear and the two senior citizens in the balcony.
Ashley Nieves
Art Director—Dog dad to Miss Tuna Turner—The person singing along to all the songs—Wanna talk software?
Ayana Lance
Project Manager—Need a plan? She’s got one—Night sky-gazer—Has an eye for good books and interior design.
Shaun Cammack
Production Specialist & IT Manager—Smoked meat enthusiast—Wildlife lover—Favorite spot on earth other than in front of 4 screens: The Palouse.
Keytra Wickenhauser
Client Engagement Director—Hype girl—Found a new workout? She’ll try it—Who says you can’t be a morning AND night person?
Jeff Sanborn
Founder & Chief Creative Officer—Bourbon enthusiast—Northwest’s premier hand model—Fluent in Dirk, Lerxst and Pratt.
Michelle Frantilla
Art Director – non-stop doodler, gamer, and all around nerd. She says she has a secret weapon but no one knows what it is.
Alison Wright
Senior Designer—Amateur mixologist and gin enthusiast—Loves horror flicks and cinematography—Ask her about the magical number 7.
Ande Cira
UX Architect / Interaction Designer—Has glue gun, will use—Can always find a way to apply cognitive/behavioral science—Ready to jump into VR worlds.
Steve Kutsch
Associate Creative Director—Husband & Father—Climber of tall mountains—Actually loves his job. No, really. He loves it like you’d love having a koala bear in your backyard.
Cat Gutman
Technical Project Manager—Rely on her to be reliable—Prima Barre-lina—Find her down the rabbit hole of whatever she’s obsessing about that month.
Leslie Sanborn
President, Chief Growth & Culture Officer—Master of Barre workouts—Abstainer of gluten—Can do plies for days.
Jon Merrell
Motion Designer—Finder of silver linings—Animal factoider—holsters hot sauce for emergencies.
Karly Bosma
Account Executive—Baker of cookies—Amateur home renovator—Enjoys (like, actually enjoys) math—Is better at puzzles than you.
Bri Bazo
Super rad Account Director—cat lover—bookworm and Harry Potter fangirl—digs plants but can’t figure out how to keep them alive.
Renée Gorman
Social Media Strategist—Will show you the Big Picture—She knows the optimal social video length and she’s not afraid to tell you—Catch her on a plane.
Hannah Eoff
Account Executive—Bookworm—Loves eating breakfast for dinner— Favorite holiday is Groundhog Day—Really into true crime, but not in a creepy way.
Byron James Masterson
Senior Developer—Call on him to disassemble something (and maybe put it back together)—Japanese comic fan—Team games FTW.
Amanda Runkle
Sr. Account Executive—Badass mother—Patriots fan—Pass the tacos and tequila.
Scott Wallace
Lighting designer turned Associate Creative Director—Bitters enthusiast—Somewhat talented chef—Into cinematography and Miyazaki films but not in an intimidating way if you don’t know who that is.
Josh Burns
Sr. Copywriter—Kiteboarder—Traveler—Lover—Not a fighter.
Sibylla Thompson
Accounts Payable Manager & Executive Assistant—Travel agent—Do everything wonder-child—Country music star in her car on the way to work.
Roxy Boone
Chief Financial Officer—Spreadsheet lover—Empty nester—Doesn’t understand petite women’s clothing and yearns for stores that accommodate people with freakishly long limbs.
Clint Bosma
AR Manager—Can whistle and smile at the same time—Ready to join your D&D campaign—Happy to tell you about why bonsai trees are really cool.
Kassi Coronado
Senior Designer—Actually George Costanza—Whips up a mean old-fashioned—Steely Dan (the cat) fan.
Nathan Edminster
Technical Lead—Crafter of coffee, spirits, and software—Will talk motorcycle to you—Basketballer.
Sean Murphy
Sr. Art Director—Highly skilled 3-putter—Judge Judy stan—Seeker of warm weather.
Hudson Rennaker
Art Director—Burgeoning lawn-care aficionado—No, the eagles couldn’t fly to Mordor—Hyper competitive board-gamer.
Stacy Gabriel
Sr. Account Executive—Multi-tasker—Let’s talk holistic health—No K-drama spoilers, please.
Meghan Alexander
Account Director—Mother—Party Planner—Drinks her wine fast and her coffee slow.
Peter Estermann
Senior Copywriter—Gotta dad joke for ya—But don’t be fooled: knows his stand-up comedy—Enjoys BBQ and sushi, not necessarily together.
Jared Darr
Sr. Web Developer—Has tickets to all the shows—But might be staying home to binge some sci-fi—Or taking a nap.
Simone Kahmeyer
Front End Developer—Past life spent studying Latin and Greek—Ready to head to any National Park—Can knit you something purl-fect.
Alli Roskelley
Sr. Account Executive—Cowgirl—Will plate your meals to perfection—If you need her, she’ll be outside.
Phil Lanier
Director of Technology – Interests include psychology, engineering, physics, math, music, language, classical architecture and economics. He’s, like, really smart.
Brandt Heinemann
President, Chief Strategy & Planning Officer—Lifelong student of human behavior—Vintage hi-fi stereo collector—Into ethnographic research and 70’s Harman Kardon amps.
Amy Hanegan
Social Media Coordinator—Creator of content—Francophile—Equal love for champagne and french fries.
Jeff Akiyama
Media Director—Fantasy golf fanatic—WSU and Bill Simmons fan—Fave SNL Sketch: ‘Middle Aged Man’.
Bailey Rustik
Account Executive—Do not ask her to join your MLM—Will budget for money—Put her in charge of your next holiday party.
Morgan Lynch
Senior Creative—80’s soundtracks lover—Video game fanatic (Earthbound anyone?)—Mac ‘n cheese connoisseur who carries a chart in her purse to rate a restaurant’s mac ‘n cheese. Seriously, who does that?
Bailey Carlin
Director of Digital Strategy — Reader of books, drinker of coffee, mother of plants. Occasionally moonlights as a low budget Marie Kondo. Will work for bourbon.
Ethan Johnson
Group Creative Director—Hoops fan—Writes horror yet is afraid of the dark—Enjoys vintage German air-cooled cars, rock from Seattle and Manchester, Gouda cheese, and coffee from Sumatra.
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From Complicated to Simple
We partner with big brands and small organizations to solve problems simply and quickly. Our biggest strength is helping you discover your truth and tell that story. How do we get there? We analyze businesses and brands from all angles – competitive, cultural, organizational, product and distribution. We conduct research. We listen. We learn. We study, crunch and distill until we find simple, creative solutions to complicated business problems.
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Cracking Your Code
We’re a full-service agency with a wide range of expertise including: creative, design, research, strategy, identity development & naming, media planning & buying, digital & social media. But in everything we do, we’re always looking for different ways to crack your code. Not the same answer for every problem, the right answer to your problem.
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In-House Production
We like to build things. As a small, nimble agency, we do a lot of our own production in house. We tend to jump right in and start asking questions that lead to answers and creative executions. Our production capabilities include film, editing, photography, music, and package design among other things.
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4 is the New 5
We wondered what would happen if people had more time to spend with their friends and families. So we experimented with a four-day work week. Turns out we’re more creative, more productive and generally happier human beings when given the opportunity for a more balanced life. And like we always say, ‘If it’s good enough for Norway, it’s good enough for us.’
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All Things Digital
A large portion of the work we do is digital. We provide development and technology expertise to companies ranging from the coffee shop down the street to Silicon Valley startups and multinational corporations that get millions of web visitors per month. We design websites, create digital campaigns, write code, build apps, design information architecture and content management systems, implement e-commerce solutions and provide analytics. For some clients, we are the technology department. For others, we augment their IT and development teams. For everyone, we’re a trusted partner.
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ESOP's Fables
We believe this place is only as great as the people who work here. So we created an Employee Stock Ownership Plan to give everyone an ownership stake. Now no one works for The Man. Unless you’re a man. Then you still do.
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